Impacto da adoção de mecanismos de governança de Tecnologia de Informação (TI) no desempenho da gestão da TI: uma análise baseada na percepção dos executivos doi: 10.5007/2175-8077.2010v12n28p11

摘要

Recently, there has been a great deal of interest on the part of many executives the concept of IT governance in order to justify IT investments. However some studies have shown that companies which have good IT governance models generate higher returns on their IT investments than their competitors, less research can be found on how organizations are effectively implementing IT governance in day-to-day practice. Thus, we evaluated the perceived impact of different IT governance mechanisms on IT management performance. The study was done with 83 IT managers, indicating the most adopted IT governance mechanisms as well as their impact on IT management. Results indicated a great number of IT governance mechanisms correlating positively with different IT governance domains, highlighting IT Strategic Planning, IT projects Committee, CIO on board of directors, compliance practices and IT committees as the most important mechanisms, suggesting the more effective they were, the better IT management will be.